NAME CHANGE

October 1, 2016

Dear Valued Members,

We are pleased to make an exciting announcement that marks a milestone in our credit union’s history. Mississippi Telco Federal Credit Union will be changing its name to Rivertrust Federal Credit Union. The process of changing our name will begin on November 1, 2016.

In the last few years it has become apparent that we must adopt a new name for our credit union that more accurately reflects and identifies with all the members we serve. This decision emerged as a result of the vision of our board of directors and employees. Mississippi Telco Federal Credit Union is a very well capitalized and strong credit union so we feel now is the best time to position ourselves for future growth.

Mississippi Telco Federal Credit Union is very proud of our history and heritage. We remain committed to our original founders and owners of our credit union. You are and always will be the most important reason for our credit union’s success. Our name is changing but our employees and high level of service will continue as it has always been. We have built Mississippi Telco Federal Credit Union on your loyalty. Thank you for your support and confidence in us. We will always remain committed to the credit union motto of "People Helping People".

This new milestone in our history is exciting. You are invited to share in the celebration as we embark on this new journey together. A "Frequently Asked Questions" sheet is attached to this letter to help address any questions you may have regarding this announcement. For further inquiries, please call us at 601-664-2085.

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Frequently Asked Questions

What is the Credit Union’s new name?

As of November 1, 2016, Mississippi Telco Federal Credit Union will be known as Rivertrust Federal Credit Union.

Why are you changing the credit union name?

The name “Mississippi Telco Federal Credit Union” suggests that we only serve the telecommunications community. The new name is a better reflection of the broad array of members we serve throughout the state of Mississippi.

Is the name change the result of a merger?

No. The credit union is not being merged with another financial institution. The credit union will continue to operate in exactly the same way, under the same board of directors and staff members whom you have come to know and trust.

Will my account number(s) change or do I need a new membership card?

No. Your account(s) will stay the same and your membership card with your account will still be valid.

Will I have to change my checks and/or debit card?

No. Your checks and debit cards will still work. As you order new checks or debit cards, you will receive the change showing the credit union’s new name.

Will my credit card still work?

Yes. It will work and when it is time to renew the card, you will receive your card reflecting the new name.

Will I have to re-enroll in Online or Mobile banking?

No. Everything will stay the same.

How will I find the credit union website?

For a long period of time, our current website will continue to work. As we roll out our new website, the current website will forward you to the new website, www.rivertrustfcu.com.

Will the telephone number stay the same?

Yes. Our local number 601-664-2085 will remain the same.

Will the hours be changing?

No. Our lobby and drive-thru hours will remain the same.

What does the new logo look like?

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